About transport

The shipping and delivery time period depends on the destination. The easiest way to learn the price is by choosing a country of delivery in the shopping cart section after adding all the items you want to order. The shipping cost will be automatically calculated. Unfortunately, we are unable to accurately determine delivery dates, but we have explained the approximate delivery time below. In case you need to know the delivery date more accurately or you are in a hurry, email us at info@marionettes‑rici.com. We will try to help you.

Most of the orders are processed within 3 business days, and you will be notified by e‑mail that your order have been sent.

Czech Republic and Slovakia

Your puppets will be delivered by DPD or GLS courier company services, however, if you wish to ship the goods using another shipping company or Czech Post, please email us at info@marionettes‑rici.com before you place your order or at least immediately after you place it.

Delivery time: 1–2 business days after shipment

Europe

Delivery time: 5–10 business days after shipment

North and South America, Asia, Australia, Indonesia

We will ship the ordered puppets using Czech Post’s priority airmail service. This method is both fast and cost‑effective. Alternatively, it is also possible to ship the goods via for land transport, but it would significantly extend the delivery time, and there’s a greater risk of damage to the marionettes during transit.

If you wish to ship the goods via another shipping company or want us to ship your puppets via land transport (economic transport), please email us at info@marionettes‑rici.com before you place the order.

Delivery time

airmail: most of countries 6–15 days (in rare occurrences delivery time may be extended to up to 30 days)
land transport: 40–90 days